Netting Zero FAQs

How can I join the virtual event?

Once you’ve completed the registration process, you’ll receive an email confirming your place. Ahead of the call, we’ll send you a reminder email with a link that will take you to our virtual waiting room. Once we’re ready to start, the page will automatically update and take you through to the virtual event. 

I’ve forgotten the password to my account

You can reset your password here.

How can I make the most of the virtual experience? 

For the best experience, we suggest using a desktop or laptop computer and the Chrome internet browser. Make sure you have a good internet connection to enjoy the full viewing experience. 

Do I need to pay to attend? 

No, our Netting Zero virtual events are free to attend. 

How can I watch an event if I missed the livestream?

We’ll send an email 48 hours after the event with a link to the episode. Additionally, you can also watch all our events in the “explore past events” section of our website. 

Get involved

We’d love to hear from you. You’ll have the opportunity to ask speakers questions via the chat feature during the livestream. Unsure of what to ask? Take a look at our suggested reading ahead of the call to get you up to speed on the topic. 

Still need help?

Get in touch here: nytclimatehub@nytimes.com